How long does shipping take?
Standard shipping takes 5–7 business days. Express shipping (2–3 days) and overnight options are available at checkout. All orders over $80 ship free via standard.
What is your return policy?
We accept free returns within 30 days of purchase for unworn items in original packaging with tags attached. Simply
initiate your return online and we'll arrange a collection.
How do I find my size?
Visit our comprehensive
Size Guide which includes measurement instructions, size charts, and a bra size calculator. Our fit specialists are also available via live chat.
Do you ship internationally?
Yes! We ship to over 40 countries worldwide. International shipping typically takes 7–14 business days depending on location. Duties and taxes may apply and are the responsibility of the recipient.
How do I care for my Séraphine pieces?
Most Séraphine pieces should be hand washed in cool water with a gentle detergent, or dry cleaned. Lay flat to dry — never tumble dry. Full care instructions are included on each garment's label.
Can I exchange for a different size?
Absolutely. Size exchanges are free and prioritised. Contact us within 30 days of receiving your order. If your new size is available, we'll dispatch it immediately upon receiving your return.